# Help

You can get in touch with our team through two channels:

* **Our instant live chat:** Our instant live chat is available on weekdays from 9:00 AM to 5:00 PM CET. Connect with our OpenText Core SCA experts, who are ready to answer any questions you may have. You can access the chat through the [OpenText Core SCA tool](https://debricked.com/app/en/login) or [our website](https://debricked.com/) by clicking the **Chat** button.
* **Email:** Send an email directly to <support@debricked.com>. You can expect a reply from us within 1 business day.

### **Unable to access live chat**

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