# Help You can get in touch with our team through two channels: * **Our instant live chat:** Our instant live chat is available on weekdays from 9:00 AM to 5:00 PM CET. Connect with our OpenText Core SCA experts, who are ready to answer any questions you may have. You can access the chat through the [OpenText Core SCA tool](https://debricked.com/app/en/login) or [our website](https://debricked.com/) by clicking the **Chat** button. * **Email:** Send an email directly to . You can expect a reply from us within 1 business day. ### **Unable to access live chat** To access our live chat or the Help widget in the tool, accept the *Support and Functional* cookies. These cookies are essential for specific support features, onboarding tools, service notifications, and more. For additional information about the cookies we use, refer to our [Privacy Policy](https://debricked.com/privacy-policy/). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.debricked.com/overview/help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.